Frequently Asked Questions
Everything you need to know about shopping with BELIER.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
BELIER accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.
Are the products on BELIER authentic?
Absolutely. We source our inventory directly from verified manufacturers and authorized distributors to ensure that every item sold on our platform is 100% authentic.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.